MEPCO — the Multan Electric Power Company — is the largest distribution company in Pakistan by area, serving over 8.5 million consumers across 13 districts of South Punjab, from Multan and Bahawalpur down to Rahim Yar Khan and Rajanpur. If your paper bill didn’t arrive or you need a duplicate copy, there’s no need to visit an office. Enter your 14-digit reference number below and open the official MEPCO bill portal in one click.
MEPCO Bill Checker
Enter the 14-digit reference number from any old MEPCO bill. We’ll validate it, then open the official portal with everything ready.
The number is printed on every MEPCO bill as “Reference No.” — 14 digits, no spaces or dashes. The portal also accepts a 10-digit Customer ID if you select that option on their page.
Where Is the Reference Number?
- Find any old MEPCO bill — paper or a photo of one works.
- Look at the top-left corner for “Reference No.” It’s a 14-digit number, usually printed in bold near your name and address.
- Type it here exactly as printed — don’t skip leading zeros, and don’t add spaces or dashes.
- Press “Check Bill” — the official MEPCO portal opens in a new tab. You’ll need to complete the captcha there and press Search.
Areas Covered by MEPCO
MEPCO covers 13 districts of South Punjab — the biggest service territory of any DISCO in the country. If your city or town is below, this is your company:
MEPCO Helpline & Complaints
For billing errors, faults, or outage complaints, MEPCO lists: toll-free 0800-63726 (24/7), or emergency short code 118.
| Channel | Details |
|---|---|
| Toll-free helpline | 0800-63726 (24/7) |
| Emergency (outages) | 118 (short dial) |
| SMS complaints | 8118 (send reference no. + complaint) |
| SMS bill service | Text PITC [ref no.] to 8334 |
| Alternative line | 061-9220273 (office hours) |
| Email (complaints) | [email protected] |
| Head office | MEPCO Complex, Khanewal Road, Multan |
Keep your reference number handy — every channel asks for it. Note down the complaint reference number the operator gives you, so you can follow up.
How to Pay Your MEPCO Bill
Once you’ve seen the bill, payment takes a minute. MEPCO accepts all the usual channels: JazzCash, Easypaisa, and Upaisa under utility bills; internet and mobile banking from any major bank; 1-Link ATMs; and NADRA e-Sahulat centers. There’s no extra charge for paying online — just the bill amount. Pay before the due date printed on the bill to avoid the late-payment surcharge.
Frequently Asked Questions
Can I check my MEPCO bill with my CNIC or name?
No. The official portal only works with the 14-digit reference number or a 10-digit Customer ID. It can’t look bills up by CNIC, name, address, or meter number — there would be too many matches.
The portal says “Given Ref/App No is invalid.” What went wrong?
Almost always a typing slip. Check for spaces, dashes, or a dropped leading zero — the reference number must be exactly 14 digits. If you picked the Customer ID option instead, it needs 10 digits, numbers only.
The MEPCO portal isn’t loading. Is it down?
Probably not — the PITC portal is known to hang on the first try, especially in the evening. Wait a minute and reload before assuming it’s down. If it still won’t open, try again during off-peak hours (morning).
Can I get my MEPCO bill by SMS?
Yes. Type PITC [space] your 14-digit reference number and send it to 8334 to receive your bill details by SMS. You can also send complaints by SMS to 8118 with your reference number and the nature of your problem.
Can I use the duplicate bill as payment proof?
Yes. Once the bill shows on the portal, print it or choose “Save as PDF” in the print dialog. That copy works for paying at banks, JazzCash/Easypaisa agents, and NADRA e-Sahulat centers, and for your own records.
I lost my reference number completely. What now?
Reference numbers are unique to each meter, so a neighbor’s won’t help. Your options: find any old bill or its photo, or call the toll-free helpline 0800-63726 with your address and meter details so MEPCO can look it up for you.
Checking other bills too? Try our electricity bill checker hub, PESCO bill checker, FESCO bill checker, Sui gas bill checker, and WASA water bill checker — or browse all free tools.